JEXCELHUB
JEXCELHUB
Nigerian market
Our story

The marketplace built by Nigerians, for Nigerians.

JEXCELHUB exists because we were tired of seeing our friends, family, and neighbours lose money to bad sellers online. We built the rails we wished existed: every vendor verified, every payment held in escrow, every dispute reviewed by a real Nigerian who knows the local context. We launched from Abeokuta, Ogun State, with the simple goal of making digital commerce honest again.

The problem

A nation full of talent, held back by trust.

Nigeria has more than 200 million people. We have some of the most ambitious entrepreneurs on the African continent — fashion designers in Yaba, electronics importers in Onitsha, bead artisans in Ibadan, software developers in Lagos, plumbers in Abeokuta. Talent is not our problem.

The problem is trust. A buyer sends ₦80,000 to an Instagram seller and gets ghosted. A vendor fulfils an order and waits weeks for payment that never arrives. A skilled freelancer delivers a project, and the client disappears with the file. None of these people are bad actors — they're just operating in a market without referees.

Existing marketplaces ignored the Nigerian context. They charged dollar-priced subscriptions, they didn't verify sellers properly, they took weeks to resolve disputes, and when they did issue refunds, the money got stuck in international gateways for a fortnight. The Nigerian digital economy deserved better. So we built it.

Lagos market trader Nigerian artisan
The solution

Three commitments, every transaction.

We don't pretend to fix everything. We make three promises and we keep them.

1

Every vendor is verified

Government ID, BVN, working bank account, business address. We check all of it before a single product can be listed. If a vendor stops responding to disputes, we suspend them. We trade trust for openness, on purpose.

2

Every naira is escrowed

When you pay, your money sits with us — not the vendor — until you confirm delivery. The vendor sees 70% as a "starter payment" so they can fulfil promptly, and the rest is released after the dispute window. If something's wrong, the money comes back to you.

3

Every dispute is reviewed by a person

Not a chatbot. Not an offshore call centre with no Nigerian context. When you raise a dispute, a member of our team reads your messages, looks at the courier proof, and makes a fair call within 48 hours. You can speak to them in pidgin, English, or text directly via WhatsApp.

What we offer

A complete commerce ecosystem.

JEXCELHUB is more than a single marketplace. We've built three connected products serving every kind of Nigerian transaction.

Marketplace shopping
Marketplace

Buy and sell physical products

From fashion and electronics to handcrafts and home goods, our multi-vendor marketplace connects KYC-verified Nigerian sellers with millions of potential buyers. Free to list. 10% commission only on successful sales. Integrated tracked shipping with Terminal Africa, GIG Logistics, and other major carriers.

Freelance services
Freelance

Hire skilled service providers

Need a logo designer, plumber, electrician, photographer, web developer, copywriter, or party DJ? Browse vetted Nigerian freelancers, see real reviews, book a slot, and pay safely with escrow protection. We support both digital deliverables and on-site handwork.

Vendor wallet
Wallets & Payments

Naira-first money infrastructure

Every JEXCELHUB user has a wallet with available + escrow balances and a fully audited ledger. We process payments through Flutterwave, Paystack, and Squad — three of Nigeria's most-trusted gateways. Payouts settle to any Nigerian bank within 24 hours.

5,000+
Products listed
300+
Verified vendors
48h
Dispute window
100%
Money-back guarantee

For buyers, step by step.

  1. 1
    Browse and add to cart

    Search by category, brand, or keyword. Add items from different vendors to the same cart — we'll split the order automatically. Save things to your wishlist for later.

  2. 2
    Check out securely

    Pay with your Nigerian card, bank transfer, USSD, or virtual account. Choose the payment provider you trust most. Your money goes into escrow — not to the vendor — until delivery is confirmed.

  3. 3
    Track your delivery

    Every order has a live tracking page. You get email updates at each milestone — order confirmed, vendor shipped, courier picked up, out for delivery, delivered.

  4. 4
    Confirm or dispute

    When the package arrives, confirm delivery. If it's broken, missing, or fake — open a dispute within 48 hours and we'll refund the full amount through the same payment method.

For sellers, step by step.

  1. 1
    Register and verify

    Create a free account, switch to vendor mode, and submit your KYC: government ID, BVN, business name, bank account. We typically verify within 48 hours, often faster.

  2. 2
    List your products

    Upload high-quality photos, write clear descriptions, set prices in naira, manage stock. Listings are free and there's no monthly fee. We charge a flat 10% commission only on successful sales.

  3. 3
    Fulfil orders fast

    When a buyer pays, you get notified instantly. 70% of your earnings hit your wallet immediately so you can ship without waiting. Use Terminal Africa or any courier you prefer — just upload the tracking number.

  4. 4
    Get paid in full

    When the buyer confirms (or 48 hours after delivery, whichever comes first), the remaining 30% releases to your wallet. Withdraw to your Nigerian bank account anytime — funds arrive within 24 hours.

Abeokuta cityscape
Where we come from

Headquartered in Abeokuta, Ogun State.

We're not based in a Silicon Valley co-working space. We're at 19 Onikoko Road, Abeokuta, Ogun State — about 90 minutes north of Lagos by road. Abeokuta is the land beneath the rocks, the home of the Egba people, a city that's been a centre of trade and craftsmanship for centuries. It's a fitting place to build a marketplace.

JEXCELHUB started with a single frustrating order. A friend sent ₦80,000 to a reseller on WhatsApp for goods that never arrived. The bank couldn't help. The "platform" was a free web form. The seller's number was switched off. From that one call, the idea crystallised: Nigeria doesn't lack ambitious sellers or eager buyers — it lacks safe rails between them.

We spent months listening. We talked to fashion designers in Yaba, fabric importers in Balogun Market, beadwork artisans in Ibadan, mobile-phone dealers in Computer Village, photographers in Lekki, and small electrical workshops in Sango Ota. We asked what they actually needed. The answer was the same every time: not another flashy app, but a fair referee. A neutral party that holds the money until both sides are happy.

Today we serve hundreds of small businesses across the country, from beadwork artisans in Ibadan to tech retailers in Abuja, fashion houses in Aba, photographers in Port Harcourt, and freelance developers in Lagos. Every one of them has been verified. Every one of them gets paid promptly. And every shopper using our platform has the same protection: their money sits with us, not with the seller, until they say it's safe to release.

What we stand for

Six principles that guide every decision.

Trust by default

Every vendor is KYC-verified with valid government ID and a real Nigerian bank account. Anonymous sellers don't make it through the door, ever.

Speed without sacrifice

Vendors get 70% of their earnings the instant a buyer pays — no two-week payout delays. Withdrawals to Nigerian banks settle within 24 hours.

Money safety first

Buyer payments live in our regulated escrow accounts with Flutterwave, Paystack, and Squad — never in a vendor's pocket before delivery is confirmed.

Built for Nigerian sellers

Naira-first pricing, BVN-backed wallets, local courier integration, support agents that speak the same language. We didn't translate a foreign app — we built one from scratch.

Fair to everyone

A flat 10% commission on a sale — no hidden listing fees, no monthly subscriptions, no priority placement scams. The same rules apply to every vendor, big or small.

Real human support

Disputes are reviewed by people, not bots. We read the messages, look at the evidence, and decide what's fair. We pick up the phone when it matters.

African entrepreneur African market
Beyond profit

A platform with a wider purpose.

Every transaction on JEXCELHUB powers a small Nigerian business. When you buy a beaded bag, you're keeping a craftswoman's daughter in school. When you book a plumber through our service marketplace, you're putting fuel in his motorbike for the next call. When you hire a freelance designer, you're paying their NEPA bill that month.

Nigeria's small and medium enterprises employ more than 80% of our workforce. They are the engine of the economy. By building infrastructure that helps them sell digitally with confidence, we believe we're contributing — in our small way — to the financial dignity of millions of households.

That's why our Jexel Points (JP) loyalty system rewards both sides of every transaction. That's why we cap commissions at 10% even when bigger platforms charge twice that. That's why we're committed to keeping support free, in plain English, with real Nigerians answering the phone. We win when our community wins.

Join thousands of Nigerians shopping safely.

Browse verified vendors, hire freelancers, or open your own storefront in minutes. Always free to start.